Frequently Asked Questions about Ordering Santa Letters

What does a Letter From Santa Claus Include?

Our letters from Santa Claus are printed on your choice of beautiful christmas letterhead, personalized with your child's name and signed by Santa himself! We add as much information about the child into their Santa Letter as you give us including their pets, siblings, accomplishments and friends. Enclosed with each letter are special Christmas stickers and a Christmas coloring page.

What payment methods do you accept?

We accept credit cards, online checks, payments made using PayPal and personal checks/money orders sent via regular postal mail.

How do I place an order for a Santa Letter or Christmas Craft Kit?

You can order online by clicking here. Or you can call our toll-free number
1-866-SANTA61 (1-866-726-8261) to place your order.

When will my Santa Claus letter(s) be mailed and how?

All letters are sent First Class mail via the USPS. If you order before the end of November, your letter will be mailed the first week of December. If you order during December, your letter from Santa will be mailed as soon as possible.

Do you send Santa Letters to the UK ?

Yes! We do mail letters to the United Kingdom and most other countries in the world. You can place a letter in your shopping cart and estimate shipping before going through the checkout process. Shipping is not much more than the postage required to mail the envelope.

Will my letter(s) arrive before Christmas?

Yes! Your letter from Santa will arrive before Christmas! Every year we have a few letters that are lost in the mail so if your personalized letter doesn't arrive at least a week before Christmas, email us and we will send out another letter right away.

Will my children receive the same Santa letter since they live tin the same house?

NO!! Our Santa letters are personalized. We make sure that letters being mailed to the same address are different. It wouldn't be fun if everyone got the same letter!

How long has your company been writing Santa Letters for kids?

This will be our 9th year writing Letters From Santa. We only have a few Santa Letter writers and they love their job! They truly enjoy writing the Santa Letters for kids. If you have positive feedback after receiving your letter(s), please send us an email and we will pass it on!

Is my personal information given out, shared or sold?

Absolutely not!! We hate telemarketing calls and junk mail as much as everyone else. Your personal information is ONLY used to write your letter(s) and mail them to you. NOTHING ELSE, PERIOD.

Is it too late to order a Santa Letter to arrive in time for Christmas?

You can find our ordering deadlines by clicking here.

Can I see a sample Santa Letter?

Sure! Click here for sample Letter from Santa.

Have more Questions?

Tell a Friend about our Santa Letters, just enter their email address:

Place your Santa Letter order online and pay using our automated telephone payment system! We accept Mastercard, Visa and American Express by phone.

1-866-SANTA61 (1-866-726-8261)

We accept online checks, Mastercard, Visa, American Express, Paypal, personal checks or money orders as payment for our Personalized Santa Letters . We ship our Santa Letters to kids worldwide..